Priority Service Maintenance Program: Introduction
PRIORITY SERVICE MAINTENANCE PROGRAM
Isuzu’s Priority Service Maintenance Program provides manufacturer approved scheduled maintenance.
Eligible Vehicles: All 2008 N/F-Series and newer Diesel and Gas model vehicles distributed by Isuzu Commercial Truck of America, Inc., subject to utilization and mileage guidelines after submission and approval by Isuzu.
Available Coverage: Customer should select Priority Service Maintenance Program coverage based on time and mileage based on historical and estimated utilization. Subject to credit approval, customer may be able to finance the cost of the Program in conjunction with a lease or finance contract with Isuzu Finance of America, Inc. Standard Extended Powertrain Warranty coverage is included in Priority Service Maintenance Programs with program terms that exceed the vehicle’s base warranty.
Limitation of Coverage: The quantity of maintenance services is fixed based on the particular program coverage selected by the customer. Once all maintenance program services have been provided, the customer will receive no additional services under the program unless additional services are purchased.
Customer Obligations: Customer is responsible for proper vehicle operation and the timely scheduling of maintenance services with participating dealers. Customer is responsible for conducting pre-trip inspections on a regular basis as recommended. Maintenance services may only be obtained from participating dealers, but Warranty and Extended Warranty services may be conducted by any authorized dealer. In the event of a suspected component defect or failure, Customer must present the vehicle to an authorized dealer as soon as possible. Failure and/or damage caused by abuse, neglect or accidents are customer’s responsibility.
The number of scheduled maintenance services provided under the Program is fixed based on the particular Program coverage that you select. Once all maintenance and optional services have been provided, you will not be eligible for additional maintenance services under the Program unless additional services are purchased. Program services must be performed by an authorized Priority Service Maintenance Program dealer. The Program does not cover all parts and services. See an Enrollment Form for details.